Does Staff Training Influence Employees’ Performance? Some Reflections From Kigamboni Municipal Council, Dar Es Salaam, Tanzania

Abstract

The link between training and employee performance is critical to human resources management. Though studies have demonstrated the influence of training on employee performance, few studies have attempted to explore this relationship in Tanzania. This study aimed to examine the impact of training on employee performance. The study further explored factors affecting training programs at Kigamboni Municipal Council. A mixed-method approach was applied to explore the phenomena. Both probability and non-probability sampling techniques were applied to obtain respondents for this study. Questionnaires and interview tools were used to collect data. A total of 95 respondents were selected for the quantitative study, and a total of 15 interviewees were selected for the qualitative study. Qualitative data was analyzed using SPSS, and qualitative data was analyzed using content analysis technique. Findings indicate that employees see the influence of training on job performance. Even though respondents see the importance of training on job performance, minimal training programs were believed to affect their performance negatively. The study revealed several factors affecting the implementation of training programs. The study concludes that it is vital for organizations to strategically manage employees’ training programs to ensure that the majority of employees realize their full potential and improve the overall performance of an organization.