Abstract:
Background of the study: Inadequate and improper storage facilities, absence
of electronic records management system, inadequate space for records storage,
human resource officer’s lack of records management skills and lack of internal
training were the main challenges affecting the management of personnel
records in Liwale district council.
Purpose: The study aimed at investigating the personnel records and the
challenges faced in management of these records in Liwale district council
(LDC) in Tanzania.
Method: The study used a qualitative approach in which 30 respondents were
purposely selected. Questionnaires and in-depth interviews were used to collect
data. Quantitative data were analyzed using Statistical Package for Social
Science version 20 while qualitative data were subjected to content analysis.
Findings: Findings revealed that appointment letters and letters of confirmation
were the most cited (16.7%) type of personnel records readily available in
various departments at Liwale District Council. Others include health and social
security records, letter of transfer, notification of termination/death and
retirement, medical report, wages and salary slip, and copy of birth certificate.
Conclusion: It is recommended that Liwale district council should address the
challenges faced in the management of personnel records for better and fair
decision-making
